Framework Summary

The framework agreement is designed to be a one stop shop for an organisation’s entire Telecommunications supplies and services requirements across 6 Lots.

CPC is pleased to make available to Members a comprehensive range of Telecommunication and Associated Services and supplies across the six Lots. Members should note that the services and supplies detailed below are not representative of all services and supplies available under the framework. Suppliers are at liberty to make available to Members their wider portfolio of telecommunication services and supplies within the broad definition of the services and supplies available under each of the framework Lots.

Lot 1 – Integrated and Unified Communications Solutions

This Lot is designed is provide Members with access to integrated and unified communications solutions. Unified communications intelligently combines voice, video, instant messaging, mobile voice and data, and other multimedia services in a bespoke way depending on the Members’ needs. This Lot covers all encompassing solutions offering, for example, Desktop Agent/Supervisor, Contact Centre, Video Conferencing and Email/Text management functionality. Software and hardware offered includes, as a minimum, the following key deliverables:

  • Servers

  • Telephony

  • Unified Messaging

  • IP Phones and Softphones

  • Licenses

  • Implementation

  • Operations Support

There are six suppliers awarded a place on this Lot as detailed below:

4NET Technologies Limited

AdEPT Telecoms Plc

Complete Network Solutions Limited

Exactive Limited

Nycomm Limited t/a Pennine Telecom

Redwood Technologies Limited t/a Content Guru Limited

Access to the suppliers’ product range and pricing is available via:

Lot 2 – IP Telephony, Voice Over IP and Call Tariff Packages

This Lot is designed is provide Members with access to the IP Telephony, Voice Over IP Services and Call Tariff Packages. This Lot encompasses the provision and support of IP ‘replacement’ solutions without full integration / Unified Communications. These may be:

  • Voice over IP (VoIP) gateways for connection of external calls using PABX systems

  • LAN-based IP telephones

  • Integrated desktop/laptop IP telephony applications

  • Session Initiated Protocol (SIP) based services for voice calls over internet / intranet / extranet services

The Lot also incorporates Third Party Billing Analysis and Management etc. as relevant to the SIP environment.

There are four suppliers awarded a place on this Lot as detailed below:

4NET Technologies Limited

AdEPT Telecoms Plc

Cavendish Communications Limited

Cirrus Response Limited

Access to the suppliers’ product range and pricing is available via:

Lot 3 – WAN, VPN and Broadband Services

This Lot is designed is provide Members with access to Wide Area Network (WAN), Virtual Private Network (VPN) and Broadband Services. This Lot provides access to the full range of WAN and data services. There is an emphasis on IP converged networks, and the Lot also includes complete managed networks (e.g. WANs or VPNs). The Lot delivers suppliers with experience of working with JISC and their JANET network.

There are three suppliers awarded a place on this Lot as detailed below:

AdEPT Telecoms Plc

Joskos Solutions Limited

Talk Straight Limited

Access to the suppliers’ product range and pricing is available via:

Lot 4 – Local Area Network and Associated Services

This Lot is designed is provide Members with access to Local Area Network (LAN) and Associated Services. This Lots encompasses the provision and support of digital connections, network equipment and servers, along with associated support services within premises and includes Managed LAN services and Wi-Fi where incorporated as part of Managed LAN environment.

There is a single supplier awarded a place on this Lot as detailed below:

AdEPT Telecoms Plc

Access to the suppliers’ product range and pricing is available via:

Lot 5 – PABX Systems, PSTN Lines, Call Packages and Billing Solutions

This Lot is designed is provide Members will access to PABX Systems, PSTN Lines, Call Tariff Packages and Billing Solutions. These may be:

  • Fully integrated PABX or other telephony switching systems

  • Discrete but networked PABX or other telephony switching systems

  • Switched telephony (PSTN) lines or their digital equivalents

  • Dedicated lines, digital or otherwise (e.g ISDNX) between telephony switching systems

  • Associated or bundle Call Tariff Packages

This Lot also provides access to any form of Billing Solutions, including (but not limited to) direct system call logging devices, remote batch or real time call logging and reporting systems, etc.

There are four suppliers awarded a place on this Lot as detailed below:

AdEPT Telecoms Plc

Complete Network Solutions Limited

Nycomm Limited t/a Pennine Telecom

Redwood Technologies Limited t/a Content Guru Limited

Access to the suppliers’ product range and pricing is available via:

Lot 6 – Mobiles including Devices, Airtime and Services

This Lot is designed is provide Members with access to all aspects of hardware, software and services by Mobile Network Operators (MNOs) and their Resellers – i.e. handsets, other devices, airtime, and value added services.

There are two suppliers awarded a place on this Lot as detailed below:

CMC IT Limited

Nycomm Limited t/a Pennine Telecom

Access to the suppliers’ product range and pricing is available via: